Terms and Conditions

1. Business identification

This website (hamaka.com.co) is operated by [RAZÓN SOCIAL], Tax ID [NIT], domiciled at [DIRECCIÓN], Colombia. You can contact us at [CORREO] or by phone/WhatsApp at [TELÉFONO].

2. Purpose

HAMAKAS sells hammocks, hanging chairs, and accessories hand-woven by Colombian artisans, mainly from San Jacinto, Bolívar. These Terms and Conditions govern the use of the site and the purchase process for our products.

3. Purchase process

Currently, orders are placed through direct contact: after selecting a product and (if applicable) its color and size, the site generates a pre-filled message sent via WhatsApp to our sales team, who confirm availability, shipping costs, and available payment methods before finalizing the purchase. This section will be updated once the site enables online payment directly on hamaka.com.co, including accepted payment methods, the checkout process, and automatic order confirmation.

4. Prices

All prices published on the site are expressed in Colombian pesos (COP) and include applicable taxes (VAT, where applicable), unless expressly stated otherwise. Shipping costs are disclosed separately before confirming the order and may vary by destination.

5. Product availability

Products shown in the catalog are subject to inventory availability. If a product is out of stock after an order is placed, we will notify you and you may choose to wait for restocking, select a different product, or request a refund, if applicable.

6. Intellectual property

Photographs, text, logos, designs, and other content published on hamaka.com.co are the property of [RAZÓN SOCIAL] or are used with due authorization, and are protected under intellectual property laws in force in Colombia. Full or partial reproduction without prior written authorization is prohibited.

7. Use of the site

Users agree to use the site lawfully, without infringing the rights of third parties or HAMAKAS, and to provide truthful information when placing orders or contacting us.

8. Changes

HAMAKAS may modify these Terms and Conditions at any time. Changes will be published on this page with the last-updated date and will apply to orders placed after publication.

9. Governing law

These Terms and Conditions are governed by the laws of the Republic of Colombia, including Law 1480 of 2011 (Consumer Protection Statute) and other applicable regulations.

Fill in [RAZÓN SOCIAL] (business name), [NIT] (tax ID), [DIRECCIÓN] (address), [CORREO] (email) and [TELÉFONO] (phone) from /board34isu/contenido-sitio before formally launching this site.